Create a single integrated operating model diagram for BWG Foods Group (Ireland) that maps end-to-end workflows, decision rights, data flows, capital flows, and bottlenecks. Goal: Build a strategy-grade “as-is” workflow map for Stage 2 diagnostics, showing where BWG creates value, where friction appears, and what constrains scale. Scope to include: 1) Vertical value chain (farm/supplier to end customer) - Suppliers/Producers -> Procurement -> National Distribution Centre -> Cash & Carry network -> Franchise stores (SPAR, Mace, Londis, XL) + Foodservice/B2B customers -> End consumers. - Include reverse/feedback loops: returns, claims, service failures, demand signals. 2) Horizontal enterprise workflows (cross-functional handoffs) - Procurement, Supply Chain, Warehouse Ops, Transport/Logistics, Franchise Operations, Commercial/Category, Finance, IT/Data, Marketing/Loyalty, ESG/Compliance. - Show handoff points, decision gates, and where strategy degrades between HQ and frontline execution. 3) Core flow types (different connectors/line styles) - Goods flow - Data flow (sales, inventory, supplier performance, forecasts, EPOS signals) - Capital flow (consumer cash -> retailer/franchisee -> BWG -> suppliers; include working-capital touchpoints) 4) Governance workflows - New independent retailer onboarding flow (lead -> due diligence -> contract -> systems onboarding -> training -> go-live -> support) - Digital governance portal / DAM interactions (if present as a capability block, mark maturity as unknown-to-validate) - Vendor selection/review/approval flow (sourcing -> evaluation -> risk/compliance -> approval -> performance review) 5) Constraints & risk overlays - Add “constraint nodes” for likely bottlenecks: routing/planning limitations, warehouse capacity, fragmented systems integration, franchise adoption lag, empty-truck inefficiency. - Add resilience risks: supplier disruption, fuel/labor shocks, IT outages. - Mark each as: Confirmed / Hypothesis / Data Needed. 6) AI advisor readiness layer (overlay) - Show where near-real-time AI recommendations could sit (replenishment, routing, promo/pricing, exception alerts, onboarding support). - For each AI insertion point, tag prerequisites: data latency, data quality, workflow ownership, guardrails, and KPI impact. Required outputs in the diagram: - A Level 1 macro map (single-page executive view) - A Level 2 drilldown for 3 areas: a) Corporate-to-franchise strategy handoff b) Cost-to-serve drivers c) Vendor onboarding/approval lifecycle Visual requirements: - Use swimlanes by function and lifecycle stage. - Use clear legend for flow types and node status (Confirmed / Hypothesis / Data Needed). - Highlight bottlenecks in red, high-value leverage points in green. - Keep readable for board-level presentation. Annotate each major node with sample KPIs: - OTIF, fill rate, order cycle time, route utilization, stockouts, onboarding lead time, rollout adoption rate, cost-to-serve, margin erosion points, cash conversion cycle components. Title: “BWG Integrated Workflow & Constraint Map (Stage 2 As-Is Diagnostic)”
