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Conversion Funnel Optimization

Catalin Ichim

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This diagram is a conceptual simulation of user behavior and conversion pathways in digital marketing, tracking how various sources like web searches/SEO, referrals, and social media feed into a website's visitor pool each month. It visualizes the journey of visitors through different stages, including exploring the website, starting onboarding, initiating a trial, and the transition into becoming a customer or churning. Important stages in this journey are represented by gates that simulate decisions or actions taken by visitors, influenced by factors such as onboarding steps and trial requirements. The impact of these factors on visitor flow and retention is dynamically adjusted via registers, which monitor the steps in onboarding, whether a trial requires a credit card, click-through rates, and both churned and successfully converted customers. 

Additionally, this model incorporates probabilistic elements to simulate various outcomes at each stage, such as exploring the website, starting onboarding, beginning a trial, and either continuing post-trial or not. Registers are used to track and influence the process, adjusting the flow of visitors through the funnel based on interactive inputs like onboarding complexity, trial payment requirements, and engagement rates. The outcome metrics include the total number of customers acquired and churned, offering insights into retention rates through formula-driven calculations that take into account the effectiveness of each stage in the conversion funnel. This holistic view allows for the analysis and forecasting of customer acquisition efficiency and the identification of potential bottlenecks or areas for improvement in user experience and retention strategy.

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