To support the delivery of our services, Machinations.io uses a set of trusted third-party service providers (“subprocessors”) to process customer data. These subprocessors may process data on our behalf, and each is contractually bound to implement appropriate technical and organizational measures to ensure data security and privacy.
Unless otherwise stated, all data hosting and primary processing occurs in the EU region by default.
| Subprocessor | Purpose | Location |
|---|---|---|
| Amazon Web Services (AWS) | Infrastructure hosting | EU (Frankfurt) |
| Intercom | Customer support communications | US |
| Google Analytics | Website and usage analytics | US |
| Stripe | Payment processing | US |
| Machinations Labs | Internal development and maintenance services | EU (Romania) |
We regularly review and assess our subprocessors to ensure they meet our privacy and security standards.
